Beyond Technical Expertise

We’re not just your technology partner – we’re your growth partner. Our team becomes immersed in understanding your organization’s mission, vision, goals and users to offer solutions designed to facilitate scale. And our relationship with our clients is built to last – maintaining trust and transparency is our priority.

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Our Pledge

The Sertus Difference

While many technical consultants zero in on resolving immediate issues with a short-term perspective, at Sertus, we set our sights further. Our approach isn’t just about understanding your current systems and challenges; it’s also about grasping the heart of your mission and your long-term strategic objectives.

We offer more than just technical fixes. As your advocates and partners in thought, we will design a data roadmap and solutions tailored to foster your organization’s enduring success.

With us, you won’t encounter the typical “consulting fluff.” Our commitment is to deliver tangible value, prioritizing impact and efficiency above all. We manage your resources with the same care and consideration as our own, ensuring that our collaboration not only meets but exceeds your expectations.

Our Team

Meet the Leadership

Our team is made up of experts in data strategy, Tableau, Salesforce, and technology management. All Sertus team members are Salesforce certified consultants. We’re not just techies though – we love logic modeling, process design and change management because it is the understanding and focus on those crucial aspects of technology that ultimately ensure your technology works for you.

Nandini Narula

CEO and Founder

Nandini is a social entrepreneur at the core, passionate about tackling complex, social, grassroots problems through an analytical framework. She is dedicated to working with non-profits, social enterprises, and small businesses and has spent her 20+ year career working with incredible organizations doing meaningful work. Prior to starting Sertus, she was the co-founder and CTO of GreenMango, a company based in India that provided an online marketing platform for low-income entrepreneurs. She started her career as a business and technology consultant for Fortune 500 clients, successfully managing large-scale international technical implementation projects with virtual teams located across the globe. Nandini is an Echoing Green Fellow and a Cartier Women’s Initiative Laureate. She holds a BS in Computer Science from the University of Michigan and an MSc in Economic Development from the London School of Economics and Political Science.

“I absolutely love what I do. Throughout my two-decade career, I’ve had the privilege of serving as a technology strategist and partner to over fifty organizations, seamlessly integrating my team as an extension of my clients’ teams. And I’ve had the honor of participating actively in my clients’ growth, in supporting them as their teams, programs, and vision soar and expand. The work that we do at Sertus is proof that thoughtfully designed outsourced strategic services can elevate an organization, offering the agility and expertise needed to support growth precisely when it is required.”

Kris Hollen

Technical Product Lead

Kris is a seasoned technical architect with a proven track record in research, healthcare, and manufacturing industries. He is highly proficient in Salesforce administration and design, with experience in Visualforce, Apex, Salesforce Analytics, SQL, and Business/Requirements Analysis. With 10+ years as a trusted adviser and technical innovator, Kris has successfully led Salesforce projects for Fortune 500 companies, small nonprofits, and social enterprises. Kris specializes in crafting effective, efficient, and scalable solution designs, leveraging multiple Salesforce and AI certificates. As our in-house expert, he excels in optimal solution architecture built on the most current technologies. Kris holds a BS in Public Health from Slippery Rock University of Pennsylvania.

“I find joy in leveraging my technical skills to empower nonprofits and social enterprises. Having built solutions for organizations large and small, I’ve seen firsthand how Salesforce, Tableau, and other technologies can help them maximize impact. My passion is crafting tailored solutions that help these changemakers efficiently achieve their missions. I love digging into complex business challenges, understanding needs, and innovating data systems that create operational excellence. Whether through intuitive visualizations, automated insights, or streamlined workflows, I thrive on using my specialized skillset to lift up those creating positive social change.”

Sara Davenport

Manager of Client Delivery and Operations

Sara is an accomplished leader with a decade-long history of guiding global teams through complex implementations and diverse technology systems. Certified across multiple clouds, she excels in leveraging Salesforce tools and integrations to navigate elaborate project implementations, streamline operations, and elevate customer experiences. Her career began in digital media and production with redesigning processes for digitization of physical media formats, transitioned into product and program management in the education technology sector, and eventually returned to consulting within the Salesforce ecosystem to focus on small businesses and nonprofits. Sara consistently focuses on empathetic leadership and creating inclusive, collaborative work environments that drive teams toward shared success. Sara holds a Bachelor of Science in Business Administration from Colorado State University, where she graduated as an Honors Scholar with a concentration in Innovative and Organizational Management. She is also a member of the STEMblazer community in Denver, Colorado, mentoring middle and high school students in STEM careers.

“I have had the pleasure of working within so many diverse verticals and unraveling complex puzzles for small and large organizations. I love collaborating with client teams to bring positive change to their businesses through Salesforce and other integrations. At Sertus, we prioritize creating thoughtful, impactful solutions and feel honored to collaborate with our partners as they strive to make a positive impact on social change.”

About Us

Committed to Driving Meaningful Change

We believe data has the power to drive meaningful change. Our team brings deep expertise in designing agile, scalable systems that consolidate information into a single source of truth. This provides you with real-time visibility into your operations and programs. More importantly, it equips you with actionable insights to make data-driven decisions that further your mission.

We help nonprofits, small businesses and changemakers harness the potential of data to create lasting social change. Let us guide you on the path to becoming a data-driven force for good.