Nonprofit & Foundation Data Experts
We’ve Been Where You Are
Sertus was founded on a simple premise: organizations doing the most important work deserve a technology partner who understands their reality. We’ve been in your shoes. We understand the challenge of tracking outcomes across your portfolio, connecting the dots between funding and impact, and translating complex data into clear stories.
Your Mission is Our Blueprint
We believe your purpose should define the solution, which is why we build every partnership on a core understanding of your long-term vision. We create data roadmaps designed not just to solve today’s challenges, but to scale with your organization and amplify your reach for years to come.
We will treat your resources with the same care as our own, focusing on delivering tangible, sustainable value. Our commitment is to ensure your technology investment is a direct and powerful contributor to your mission’s success.
“I spent 25 years inside mission-driven organizations, trying to make technology work for our goals. Too often, I saw a gap between what vendors promised and what they delivered, leaving us with disconnected tools and missed opportunities.”
Nandini Narula – Sertus Partners Founder & CEO
Certified Expertise
Our certified Salesforce and AI strategists design scalable technology solutions for your mission.
Extension of Your Team
You work directly with senior partners and technical consultants, getting a dedicated team that is invested in your success.
M/WBE Certified
Sertus Partners is a proud certified Minority & Woman-Owned Business Enterprise (MWBE).
We Are Proud Members Of
The Sertus Leadership Team
Our leadership team combines deep technical expertise with a genuine understanding of the nonprofit world. As certified data strategists and Salesforce experts, we don’t just build systems; we act as your dedicated partners. We focus on process design and change management to ensure your technology empowers your people and accelerates your mission.
Nandini Narula
CEO and Founder
Nandini is a social entrepreneur at the core, passionate about tackling complex, social, grassroots problems through an analytical framework. She is dedicated to working with non-profits, social enterprises, and small businesses and has spent her 20+ year career working with incredible organizations doing meaningful work. Prior to starting Sertus, she was the co-founder and CTO of GreenMango, a company based in India that provided an online marketing platform for low-income entrepreneurs. She started her career as a business and technology consultant for Fortune 500 clients, successfully managing large-scale international technical implementation projects with virtual teams located across the globe. Nandini is an Echoing Green Fellow and a Cartier Women’s Initiative Laureate. She holds a BS in Computer Science from the University of Michigan and an MSc in Economic Development from the London School of Economics and Political Science.
“I absolutely love what I do. Throughout my two-decade career, I’ve had the privilege of serving as a technology strategist and partner to over fifty organizations, seamlessly integrating my team as an extension of my clients’ teams. And I’ve had the honor of participating actively in my clients’ growth, in supporting them as their teams, programs, and vision soar and expand. The work that we do at Sertus is proof that thoughtfully designed outsourced strategic services can elevate an organization, offering the agility and expertise needed to support growth precisely when it is required.”
Sara Davenport
Manager of Client Delivery and Operations
Sara is an accomplished leader with a decade-long history of guiding global teams through complex implementations and diverse technology systems. Certified across multiple clouds, she excels in leveraging Salesforce tools and integrations to navigate elaborate project implementations, streamline operations, and elevate customer experiences. Her career began in digital media and production with redesigning processes for digitization of physical media formats, transitioned into product and program management in the education technology sector, and eventually returned to consulting within the Salesforce ecosystem to focus on small businesses and nonprofits. Sara consistently focuses on empathetic leadership and creating inclusive, collaborative work environments that drive teams toward shared success. Sara holds a Bachelor of Science in Business Administration from Colorado State University, where she graduated as an Honors Scholar with a concentration in Innovative and Organizational Management. She is also a member of the STEMblazer community in Denver, Colorado, mentoring middle and high school students in STEM careers.
“I have had the pleasure of working within so many diverse verticals and unraveling complex puzzles for small and large organizations. I love collaborating with client teams to bring positive change to their businesses through Salesforce and other integrations. At Sertus, we prioritize creating thoughtful, impactful solutions and feel honored to collaborate with our partners as they strive to make a positive impact on social change.”
Lead Consultants
Laura Gale
Project Manager
Laura is a Certified Scrum Master and Lean Six Sigma Green Belt who thrives in fast-paced consulting engagements. She brings sharp organizational skills, clear project reporting, and the cross-functional coordination needed to keep complex Salesforce implementations on schedule and on budget.
Jen Higgins
Solution Architect & Business Analyst
Jen is a Certified Salesforce
Administrator and Certified Experience Cloud Consultant who specializes in requirements
gathering, process improvement, and solution design. She brings deep expertise in nonprofit
fundraising, grants management, and program delivery—and her Agile skills keep projects
moving efficiently from discovery to launch.
Kate Isenberg
Project Manager
Kate keeps large, complex implementations on track while making sure clients feel supported and informed every step of the way. With an extensive background in the nonprofit space, she excels at communication, timeline management, and translating technical progress into language everyone can understand, so clients always know where things stand and what’s coming next.
Elam Karabush
Salesforce Consultant
Elam is a Certified Salesforce Administrator who connects mission impact with technology. They bring critical thinking and a deep understanding of nonprofit operations to every project, ensuring clients get solutions that fit how their teams work and make their day-to-day easier.
Cesar Huaman Mendoza
Salesforce Consultant
Cesar is a Certified Salesforce Administrator and AI Associate who translates complex business requirements into elegant platform solutions that work. He brings a consultative, problem-solving approach to every engagement—listening first, then building configurations that serve both daily operations and long-term organizational goals.
Ready to Transform Your Data Into Impact?
Let’s map out what’s possible for your organization.
In a free 30-minute consultation, we’ll discuss your goals and identify how strategic technology can help you measure impact more effectively, operate more efficiently, and make data-driven decisions with confidence.
Clarify your specific data challenges
Map potential solutions to your goals
Define a clear, actionable path forward