Part-Time Salesforce Project Manager

ABOUT SERTUS

Sertus Partners is a small consulting practice and a Salesforce Partner. We transform complex data into actionable insights for mission-driven organizations. Through thoughtfully designed Salesforce and Tableau solutions, we serve as strategic technology partners for nonprofits, philanthropic organizations, and small businesses. We empower teams to confidently leverage their data, measure their impact, and create lasting change. Our collaborative approach delivers efficient, secure, and integrated platforms that bring ease and clarity to organizations ready to grow. Sertus Partners is a woman-owned, minority-owned consulting practice.

POSITION OVERVIEW

We are seeking a Part-Time Salesforce Project Manager to ensure the success of our projects and the satisfaction of our clients. You will take complete ownership of the projects you manage, be proactive in your approach, and consistently deliver high-quality results.

WHAT YOU’LL DO

• Be the primary point of contact for the client and team; respond to client or team emails, messages, and requests within 24 hours.

• Maintain a detailed and comprehensive understanding of all aspects of the project daily to provide accurate, current updates to the Sertus team as required.
• Send weekly/ bi-weekly status reports to clients.
• Identify and clearly document risks, actions, issues, blockers, and decisions, including due dates, responsible parties, impact, and contingencies.
• Communicate priorities and daily tasks to the team via Slack or meetings.
• Maintain consistent communication channels, including meeting notes and project Slack channels.
• Maintain the meeting schedule for your projects, including setting agendas in advance and ensuring the team is fully prepared for those meetings.
• Collaborate with the BA and/or Consultant to plan deliverables and demos, and send out meeting notes, recordings, decisions, and action items within 24 hours after the meeting.
• Escalate any concerns around risks or team dynamics to the Engagement Lead.
• Escalate potential need for change orders or potential opportunities to the CEO and Client Delivery Manager.

REQUIRED EXPERIENCE & SKILLS

• 5+ years of Salesforce Project Management experience and demonstrable knowledge of Salesforce NPSP and/or Nonprofit Cloud.
• At least 5 years of consulting experience—you know how to balance client needs, project constraints, and technical best practices
• 3+ years of nonprofit sector experience
• The ability to understand challenges and business problems and develop solutions with clients.
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards towards successful completion of a project.
• Experience working in a small, collaborative, supportive team structure.
• Proficiency in Google Workspace tools (Google Docs, Google Sheets, etc.).
• Proficiency in ClickUp as a project management tool.
• Proficiency in using Slack for internal and client communication.
• Ability to work 4-hour days, 5 days per week.
• Based in the U.S. with availability during Eastern Time business hours for client meetings and team collaboration.

THIS POSITION IS RIGHT FOR YOU IF:

• Put clients first—you instinctively think about what you’d want if this were your money, your staff, your organization.
• Have restless attention to quality—you’re not comfortable until the details are buttoned up
• Communicate proactively—you surface issues early and keep people informed without being asked.
• Are resourceful and dependable—you bring solutions, not excuses, and own the outcome.
• Thrive while juggling multiple projects and demanding stakeholders without dropping balls
• Love mission-driven work and want your technical skills to help organizations create social impact
• Want the startup environment—you’re excited to shape processes and to grow with the business
  
  

Sertus Partners is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.